Automation Builds — Syna
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AUTOMATION BUILDS

Selected automation builds

Real workflow systems, documented from operational problem through routing, safeguards and outcome.

One live build · One in development · One planned
STACK
n8n + custom code
AI LAYER
Claude API
DEPLOYMENT
self-hosted, monitored
BUILD 01 — CONVERSATIONAL LIVE BUILD

AI Support & Booking Agent

Customers message at all hours; nobody can answer, book, and triage around the clock — so this system does.

INBOUND MESSAGE WHATSAPP / WEB AI INTENT ENGINE CLAUDE API BOOK APPOINTMENT INSTANT ANSWER HUMAN HANDOFF FULL CONTEXT ATTACHED CUSTOMER REPLIED < 5 SECONDS FAILURE ALERT → YOU
IMPLEMENTED STACK
n8n Claude API WhatsApp Business API Webhooks PostgreSQL
SAFEGUARDS
  • ✓Confidence thresholds — the AI escalates instead of guessing
  • ✓Every failure alerts instead of silently dropping
  • ✓Conversation state survives restarts
PROOF — LIVE BUILD
n8n workflow: Fade Rooms Bookings Workflow, from webhook through AI intent parsing to FAQ reply, booking extraction, and escalation logging
N8N EDITOR — FULL WORKFLOW · EXECUTED SUCCESSFULLY
n8n node detail: Generate FAQ Reply step showing the Claude prompt with business context and the model's actual reply offering to book a slot
NODE DETAIL — AI REPLY, REAL OUTPUT
Google Sheet booking log: a real skin-fade request captured with timestamp, customer details, requested slot, and pending status
SHEET — BOOKING SAVED, PENDING CONFIRMATION
Google Sheet escalation log: a refund request flagged NEEDS HUMAN with the AI's reason and the customer's original message
SHEET — REFUND REQUEST ESCALATED TO HUMAN
Live run · Fade Room Bookings — one message booked, one escalated with full context. Both logged.
DISCUSS A BUILD LIKE THIS →
BUILD 02 — PIPELINE IN DEVELOPMENT

Lead Pipeline with AI Enrichment

Leads arrive from multiple channels, get duplicated or forgotten, and sales hears about them a day late.

FORM LEAD AD LEAD META / GOOGLE INGEST & DEDUPE AI ENRICH + QUALIFY CLAUDE API CRM RECORD SALES ALERT · SLACK < 60 SECONDS FAILURE ALERT → YOU LEAD NEVER LOST
PLANNED STACK
n8n Claude API CRM APIs Slack Meta/Google Ads
CURRENT BUILD STAGE
  • Lead intake and normalisationIN PROGRESS
  • Duplicate detectionIN PROGRESS
  • AI enrichment and qualificationPLANNED
  • CRM write-backPLANNED
  • Sales alertingPLANNED
  • Failure queue and retry pathPLANNED
This build is being developed as a reusable lead-operations system. Proof and execution records will be added after the workflow has been tested end to end.
DISCUSS THIS BUILD →
BUILD 03 — SCHEDULED PLANNED

Automated Reports with AI Summaries

Someone spends every Monday morning copy-pasting numbers into a doc nobody reads until Wednesday.

SCHEDULE / CRON MON 07:00 FETCH SOURCES SHEETS / APIS / DB AI WRITES SUMMARY DATA → NARRATIVE EMAIL DIGEST SLACK POST FAILURE ALERT → YOU MISSING DATA FLAGGED
PLANNED STACK
n8n Claude API Google Sheets REST APIs SMTP/Slack
PLANNED WORKFLOW
  • Scheduled data collection
  • Missing-data checks
  • KPI calculation
  • AI-written operational summary
  • Email or Slack delivery
  • Execution logging and failure alerting
Scheduled after the lead-pipeline build. Screenshots and outcome proof will be added only after the workflow is implemented and tested.

Need a workflow like one of these?

Syna designs contained automation systems around the tools and operational rules a team already uses.

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